Shipping + Return Policies
SHIPPING :
- Please allow for a 2-5 business day processing time. I hope to get these out by 3 business days, but allow for 5 in the event of large number of orders. This does not include shipping. Shipping will be an additional 2-5 days for USPS First Class Packages.
- Due to COVID-19, there might be unexpected delays in shipping, and that's out of our control.
- Jacque Cheval is not responsible for lost, stolen, delayed or re-routed shipments.
PLEASE make sure your address is correct when checking out.
Any orders that are returned to us due to incorrect shipping addresses incur additional shipping charges.
RETURNS:
All sales are FINAL.
However, we do understand things happen so in case your item/s arrive damaged, please email us a picture immediately to Jacquechevaldesigns@gmail.com
While we are not responsible by damages incurred by the USPS, we will do what we can to make it right.