Shipping + Return Policies


- Please allow for a 2-5 business day processing time. I hope to get these out  by 3 business days, but allow for 5 in the event of large number of orders. This does not include shipping. Shipping will be an additional 2-5 days for USPS First Class Packages.

- Due to COVID-19, there might be unexpected delays in shipping, and that's out of our control.

- Jacque Cheval is not responsible for lost, stolen, delayed or re-routed shipments. 

PLEASE make sure your address is correct when checking out. 

Any orders that are returned to us due to incorrect shipping addresses incur additional shipping charges.


All sales are FINAL.

However, we do understand things happen so in case your item/s arrive damaged, please email us a picture immediately to

While we are not responsible by damages incurred by the USPS, we will do what we can to make it right.